Privacy Policy

Last Updated: February 19, 2026

ReviewPilot ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

Account Information:

• Email address
• Name
• Password (encrypted)
• Business information (business type, industry)

Payment Information:

• Payment card details (processed securely by Stripe - we never store full card numbers)
• Billing address
• Transaction history

Usage Data:

• Posts generated
• Features used
• Login activity
• Device and browser information
• IP address

Content You Create:

• Social media posts you generate
• Edits and customizations
• Business preferences and settings

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Process payments and subscriptions
• Send service-related emails (account updates, billing notices)
• Provide customer support
• Analyze usage patterns to improve AI quality
• Prevent fraud and ensure security
• Comply with legal obligations

3. How We Share Your Information

We do NOT sell your personal information. We may share data with:

Service Providers:

• Stripe: Payment processing
• OpenAI: AI content generation (your business type and prompts only)
• Cloud Hosting: Data storage and service delivery
• Email Service: Transactional emails

Legal Requirements:

We may disclose information if required by law, court order, or government request.

4. Data Security

We implement security measures to protect your data:

• Encrypted connections (HTTPS/TLS)
• Secure password hashing
• Regular security audits
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Canceled Accounts: Data is deleted within 30 days of cancellation
• Legal Requirements: Some data may be retained longer to comply with legal obligations

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request deletion of your account and data
• Export: Download your generated content
• Opt-Out: Unsubscribe from marketing emails (service emails still required)

To exercise these rights, email us at privacy@postpilot.ai

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage (Google Analytics or similar)
• Improve user experience

You can disable cookies in your browser settings, but this may limit Service functionality.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

9. Children's Privacy

ReviewPilot is not intended for users under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

10. International Users

ReviewPilot is operated from [COUNTRY - PLACEHOLDER]. If you access the Service from outside this jurisdiction, your information may be transferred to, stored, and processed in [COUNTRY - PLACEHOLDER].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on the Service. Continued use after changes constitutes acceptance.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale (we do not sell your information)
• Right to deletion
• Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the EU/EEA, you have rights under GDPR:

• Right to access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

14. Contact Us

Questions or concerns about privacy? Contact us:

Email: privacy@postpilot.ai
Support: support@postpilot.ai
Address: [BUSINESS ADDRESS - PLACEHOLDER]